We had a great smog experience here! I showed up for an appt but unfortunately due to recent work on my vehicle, a sensor wasn't open so they were unable to complete the smog. The staff explained I'd need to drive it a few hundred miles to open up the sensor. This was disappointing because I'm selling my car, so not looking to put more miles on i. Plus I'd just had it detailed so o didn't want it getting dirty before the sale. The team was so helpful, they provided me with paper floor mats and a seat cover to keep it clean! A few days later my husband swung by to check if the sensor was open by then and sure enough it was. While making an appt for the smog, another customer called in to cancel and the team got our vehicle right in. Couldn't have gone smoother or been easier. Rochas is great and will definitely get our business again. 10/10 recommend.